FAQ
FAQ
Frequently Asked Questions
What makes Elegant Pillow products different from other pillow brands?
Our pillows are designed with both comfort and style in mind. We use high-quality materials that provide superior support and luxurious softness, perfect for enhancing your sleep and home decor.
How do I choose the right pillow for my sleeping style?
We offer pillows for every type of sleeper: side, back, and stomach. Check our product descriptions for recommended sleeping positions and firmness levels to find your perfect match.
Do your pillow covers come included, or are they sold separately?
Each pillow comes with a removable, high-quality cover included. Additional covers can also be purchased separately to mix and match styles.
How long will my order take to arrive?
Shipping times vary depending on your location. Orders are typically processed within 1–2 business days, and delivery within the UK usually takes 3–7 business days.
Do you offer discounts for bulk or wholesale purchases?
Yes, we offer special pricing for bulk orders. Contact us at support@elegantpillow.com for more details and a custom quote.
Are your pillows made with eco-friendly or hypoallergenic materials?
Yes! Our pillows are made with environmentally friendly materials and are hypoallergenic, making them safe and comfortable for everyone, including sensitive sleepers.
Can I wash or clean my Elegant Pillow at home?
Most of our pillow covers are machine washable. We recommend following the care instructions provided with each product to maintain quality and longevity.
What sizes are available for your pillows?
Our pillows come in various standard sizes, including 16×16”, 18×18”, and 20×20”. Check each product listing for specific size availability.
What is your return and exchange policy?
You may request a return within 14 days of receiving your order. Items must be unused and in original packaging. Personalized pillows can only be returned if defective or damaged during shipping..
How can I contact Elegant Pillow for support or custom requests?
You can reach us anytime at support@elegantpillow.com, or use the contact form on our website. Our team is happy to help with questions, custom designs, or order support.
Have Questions About Our Pillows? We’ve Got Answers!
At Elegant Pillow, we know that choosing the perfect pillow is more than just picking a design—it’s about comfort, quality, and enhancing your sleep experience. Below, you’ll find answers to the questions we get asked the most, from materials and sizes to shipping and returns.
If you don’t see the answer you’re looking for, we’re here to help. Simply click the button below to get in touch with our friendly support team, and we’ll make sure all your questions are answered.
